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• The Client Tracking Module provides for a single point of access to all Family (household) and Individual demographic information, Program Assignments, Goals and Evaluations, Referrals, Income and Expenses, History, Special Codes, Voucher Processing, elogic Models, Service Hours and Reporting.....All from one Screen!

• Call tracking is a system that allows you to track campaigns that drive calls to your business. Through this system, you can associate your local and toll-free numbers to your online and offline advertising, landing pages, and search or social media campaigns.

• Applicant tracking system. An applicant tracking system (ATS) is a software application that enables the electronic handling of recruitment needs. An ATS can be implemented or accessed online on an enterprise or small business level, depending on the needs of the company and there is also free and open source ATS software available.

The Service Request Tracking System (SRTS) is the mechanism to electronically document this information, and to track an individual’s ability to access care when the initial request for service is made, even when it is made at a location different from where they will receive their initial appointment.

Support Request SoftwareMaximize employee productivity by responding to requests faster. The HappyFox service request management system allows you to keep track of all the requests that come into your system. HappyFox is a multi-channel request management software which supports requests via email, live-chat and voice calls.

Request Tracker receives and manages all email sent to your key email addresses: [email protected], [email protected], [email protected], [email protected] Staff can manage ticket replies via email or by using RT’s full web interface. RT 5 brings a new modern, responsive layout with all of the power and familiar features of RT.

The HappyFox service request management system allows you to keep track of all the requests that come into your system. HappyFox is a multi-channel request management software which supports requests via email, live-chat and voice calls. Role based Access ControlNot all of your support staff will be able to handle all the requests.

• Package tracking or package logging is the process of localizing shipping containers, mail and parcel post at different points of time during sorting, warehousing, and package delivery to verify their provenance and to predict and aid delivery.